Returns & Exchanges

At Koorsi & Company, we want you to love your home. If your purchase isn't a perfect fit, you can return eligible items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all hardware and assembly instructions are included to avoid restocking fees.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop the package off at any authorized carrier location or schedule a home pickup for larger furniture pieces.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5 to 7 business days.